User Agreement
Effective Date: October 22, 2025 Last Updated: October 25, 2026
1. Parties and Subject of the Agreement
1.1 Parties
This User Agreement ("Agreement") is entered into between KOZA LLC ("Koza Academy", "We", "Us", "Platform") and the users who use the Koza Academy platform ("User", "You").
Platform Owner:
Company Name: KOZA LLC
EIN: 352909233
Address: 30 N GOULD ST STE 53021, SHERIDAN, Wyoming 82801, United States
Email: team@koza.social
Web: https://koza.social
1.2 Subject of the Agreement
This Agreement regulates the rights and obligations of the parties concerning the use of the Koza Academy platform.
1.0 Update Summary (October 25, 2026 — Version 5)
Where this summary conflicts with the older summaries and sections below, this summary applies.
- What Koza offers: Find (study-partner suggestions, hi's and notes), Chat (direct messages and communities), study rooms and pomodoro, Events (online or in-person study meetups) and Feed. The AI assistant and mentorship were shut down on September 27, 2026; rooms have no camera or video calls.
- Unlimited hi's and notes: The like / card allowance was removed; the "Like credits" item below no longer applies. Accounts may be restricted in case of abuse.
- Koza Plus: Weekly and yearly subscriptions are sold through the Apple App Store and the price is shown on the purchase screen; a subscription renews at the same price and period until cancelled in your Apple account settings, and cancellations and refunds follow Apple's terms. Plus includes seeing who liked you, advanced filters and seeing who left you a note. Deleting your account does not cancel the subscription.
- Age: Koza is for people aged 14 and over. Users aged 14-17 only see, match and message users aged 14-17; adults only adults. Accounts without a birth date are not shown to the 14-17 group.
- Communities: Automatic community membership is currently not applied; you join communities yourself.
- Account deletion: After "Delete account" your account is hidden right away; if you sign in within 14 days it comes back, otherwise it is permanently deleted. Deletion started on the website follows the same 14-day period.
1.0 Update Summary (July 23, 2026 — Version 2)
- Matching: The platform suggests study buddies based on education, goal, track, study preferences and the province you choose. GPS location is not processed.
- Automatic community membership: You are automatically added to an open community matching the education, goal and track you choose at sign-up; you can leave at any time.
- Like credits: Free accounts start with 50 likes; each used like refills after 24 hours (up to 50). Each friend who signs up with your invite code adds +10. Credits may be revoked in case of abuse.
- Koza Plus subscription: Weekly and yearly subscriptions are sold through the Apple App Store; prices are shown on the purchase screen. Subscriptions renew until cancelled in your Apple account settings; cancellations and refunds are subject to Apple's terms. Video co-study, advanced filters and "see who matched you" are part of Koza Plus.
- Video calls: Available only between mutually matched users and subject to the community rules.
What is Koza Academy?
Koza Academy is a social learning platform where people can meet to discover each other and learn together. On the platform, you can:
- Explore: Discover other users and view their profiles.
- Meets: Create and join public or private meets.
- Servers: Create and manage your own community servers.
- Messaging: Communicate with other users.
- Profile: Create a profile to introduce yourself.
Important: Koza Academy is not an educational content or course platform. The platform provides a social environment that facilitates users meeting and learning from each other.
2. Acceptance of the Agreement
2.1 Method of Acceptance
By:
- Registering on the platform
- Using the platform
- Clicking the "I Agree" button
you are deemed to have accepted these Terms of Use.
2.2 Age Limit
- Under 14: You may not use the platform.
- 14 and over: You may use the platform.
Minor Users:
If you are under 18, it is recommended that you use the platform with the knowledge of a parent or guardian.
2.3 Changes to the Agreement
The Platform reserves the right to change these Terms of Use at any time. Significant changes will be:
- Notified via email
- Announced within the platform
- Indicated before they take effect
If you continue to use the platform after the changes are published, you are deemed to have accepted the new terms.
3. Account Creation and Security
3.1 Account Creation
Mandatory Information:
- First Name, Last Name
- Email address
- Date of birth
- Password
Optional Information:
- Profile picture
- Biography
- Education information
- Skills and interests
- Social media links
3.2 Account Security
Your Responsibilities:
- Choosing a strong password
- Keeping your password confidential
- Ensuring the security of your account
- Immediately reporting unauthorized access
- Enabling two-factor authentication (recommended)
Prohibited:
- Sharing your password with others
- Using someone else's account
- Creating an account with false information
- Creating multiple accounts (without justification)
3.3 Account Ownership
- The account belongs solely to the person who created it.
- Accounts cannot be transferred or sold.
- You are responsible for the accuracy of your account information.
4. Platform Usage Rules
4.1 General Code of Conduct
Permitted Behaviors:
- Respectful and constructive communication
- Sharing knowledge and learning
- Building communities
- Collaboration and mutual help
- Text, voice, and video communication
Prohibited Behaviors:
- Hate speech and discrimination
- Harassment, bullying, and threats
- Spam and unsolicited advertising
- Fraud and misleading information
- Copyright infringement
- Obscene and inappropriate content
- Violent content
- Unauthorized sharing of personal information (doxxing)
- Endangering platform security
- Bots and automated systems (without permission)
4.2 Explore Usage Rules
On the Explore page, you can:
- Discover other users
- View profiles
- Connect with others
Prohibited:
- Sending spam messages
- Harassing behavior
- Creating a misleading profile
4.3 Meet Rules
A. Creating a Meet
Public Meets:
- Visible on the Explore page
- Anyone can join
- Meet title and description are mandatory
- An appropriate and descriptive name must be used
Private Meets:
- Only invited individuals can join
- Not visible on the Explore page
- More private and secure
Meet Content Rules:
- Relevant, educational content
- Respectful conversation
- Constructive discussions
Prohibited Meet Content:
- Illegal activities
- Hate speech
- Obscene content
- Spam and advertising (unrelated to learning)
- Fraud
B. Participating in a Meet
- You can participate via text, voice, or video.
- You must abide by the meet's rules.
- You must respect the instructions of the meet's host.
- Report any disruptive behavior.
C. Meet Moderation
The person who creates a meet has the right to:
- Manage participants
- Remove disruptive users
- Set the rules for the meet
- End the meet at any time
4.4 Server Rules
A. Creating a Server
- You can create community servers.
- You can set the server name, description, and rules.
- You can add and manage members.
Server Responsibilities:
- The server owner is responsible for the content on the server.
- Server rules must comply with Platform rules.
- There is an obligation to report violations.
B. Server Membership
- You must abide by the server rules.
- You must respect the decisions of the server owner.
- You can leave a server at any time.
C. Server Moderation
The Platform may:
- Warn
- Suspend
- Permanently shut down non-compliant servers.
4.5 Messaging Rules
Permitted:
- Messaging for learning and collaboration purposes
- Respectful communication
- Information sharing
Prohibited:
- Spam messages
- Harassing and disturbing messages
- Unsolicited advertising and marketing
- Fraudulent messages
- Sharing inappropriate content
Blocking:
- You can block any user you wish.
- A blocked person cannot send you messages.
5. Content and Intellectual Property
5.1 User Content
Your Content:
- Profile information
- Meet content
- Server content
- Messages
- Comments and posts
Content Responsibility:
- You are solely responsible for the content you share.
- You guarantee that your content is legal and complies with platform rules.
- You must not infringe on any copyrights.
5.2 Content License
By sharing user content, you grant:
- The Platform the right to display, store, and process your content.
- This license is royalty-free, worldwide, and perpetual.
- You retain ownership of your content.
- You have the right to delete your content.
5.3 Platform Content
Owned by the Platform:
- Koza Academy logo and brand
- Platform design and interface
- Software and code
- Content produced by the Platform
Prohibited:
- Copying Platform content
- Reverse engineering
- Using the logo without permission
- Stealing Platform code
5.4 Copyright Infringements
If a copyright infringement is detected:
- The content will be removed immediately.
- The account will receive a warning.
- The account will be terminated for repeated infringements.
Copyright Notification: If you believe your copyright has been infringed, contact: team@koza.social
6. Prohibitions and Restrictions
6.1 Strictly Prohibited Behaviors
Account and Security Violations:
- Unauthorized access to others' accounts
- Exploiting security vulnerabilities
- DDoS and cyber attacks
- Spreading malicious software
- Creating fake accounts (catfishing)
Illegal Activities:
- Drug trafficking
- Arms dealing
- Gambling and betting
- Fraud and deceit
- Money laundering
Harmful Content:
- Child abuse content
- Propaganda for violence and terrorism
- Encouraging suicide and self-harm
- Hate speech and discrimination
- Harassment and bullying
Platform Misuse:
- Sending spam and automated messages
- Scraping (data collection)
- API abuse
- Consuming system resources excessively
6.2 Limited Use
We may impose limitations in the following cases:
- Creating too many meets
- Excessive messaging
- Creating a large number of servers
- Overusing platform resources
7. Rights and Obligations of the Platform
7.1 Rights of the Platform
The Platform has the following rights:
Moderation:
- To review and remove content
- To warn users
- To suspend or terminate accounts
- To shut down meets and servers
Service Changes:
- To change platform features
- To add new features
- To remove features
- To temporarily suspend the service
Commercial Decisions:
- To add paid features
- To display advertisements
- To form business partnerships
7.2 Obligations of the Platform
The Platform:
- Will make reasonable efforts to provide the service.
- Will comply with the Privacy Policy.
- Will act in accordance with the KVKK.
- Will maintain the technical infrastructure.
The Platform is NOT responsible for:
- User content
- Events in meets and servers
- Disputes between users
- Third-party services
7.3 Content Moderation and Enforcement
The Platform enforces a zero-tolerance policy against objectionable and illegal content:
Detection Mechanism:
- Detection of objectionable content through user reports
- Content scanning via automated moderation systems
- Evaluation of community reports
Content Removal:
- Reported or detected objectionable content will be reviewed and removed within 24 hours
- In cases of emergency (child abuse, terrorist propaganda, violence incitement), immediate action will be taken
- Removed content is permanently deleted
User Sanctions:
- Users who post objectionable content will be immediately removed from the Platform
- Their accounts will be permanently banned and re-registration will be prevented
- In cases of severe violations, authorities will be notified
Platform Commitment:
- All objectionable content reports will be responded to within 24 hours and appropriate action will be taken
- We ensure that users have a safe learning experience
- Any content or behavior that does not comply with community rules will be addressed
Violation Types and Sanctions:
- Child abuse content → Immediate removal, permanent ban, notification to authorities
- Terrorist propaganda → Immediate removal, permanent ban, notification to authorities
- Violence incitement → Immediate removal, permanent ban
- Hate speech → Removal within 24 hours, permanent ban
- Harassment and bullying → Review and appropriate sanctions
- Profane and offensive content → Content removal and account suspension/ban
- Profanity and insults in one-to-one messages are automatically masked with asterisks and carry no automatic warning or penalty; sanctions apply only after a user report is reviewed. Inappropriate photos are shown blurred and are not delivered in a conversation that includes a minor.
- Abusive user behavior → Content removal, warning or ban
8. Account Suspension and Termination
8.1 Temporary Suspension
Reasons:
- Violation of the Terms of Use
- Detection of suspicious activity
- Complaint and investigation process
- Security reasons
Duration: 1 day to 30 days
8.2 Permanent Account Termination
Reasons:
- Serious rule violations
- Repeated violations
- Illegal activities
- Endangering the platform
- Copyright infringements (repeated)
Consequences:
- The account is permanently terminated.
- All content is deleted.
- A re-registration ban may be applied.
8.3 Right to Appeal
If your account is terminated:
- You can file an appeal at: team@koza.social
- Your appeal will be reviewed within 14 days.
- The decision is final and binding.
9. Disclaimer and Limitation of Liability
9.1 "As Is" Service
The Platform provides its services "as is." It makes no warranties of any kind:
- No guarantee of uninterrupted service
- No guarantee of error-free operation
- No guarantee of specific results
9.2 Limitation of Liability
The Platform is NOT liable for:
- Damages arising from user content
- Damages arising from service interruptions
- Data loss
- Actions of third parties
- Disputes between users
- Events that occur in meets and servers
Maximum Liability: The Platform's liability is limited to the fees you paid in the last 3 months (for paid services).
9.3 User Indemnification
In the event of harm to the Platform:
- You agree to compensate for damages caused by you.
- You agree to cover legal costs.
- You commit to protecting the Platform.
10. Dispute Resolution
10.1 Contact First
If you have a problem:
- Contact our support team: team@koza.social
- Explain the issue.
- Wait for a resolution (14 days).
10.2 Mediation
If communication does not provide a solution:
- We may offer mediation.
- An independent mediator will be appointed.
- The parties will share the mediator's fee.
10.3 Jurisdiction and Applicable Law
Applicable Law: This Agreement is subject to the laws of the State of Wyoming and the United States of America.
Competent Court: The courts of Wyoming and the federal courts of the United States have jurisdiction.
For Users in Turkey: Consumers residing in Turkey can exercise their rights under the Turkish Consumer Law and apply to Consumer Arbitration Committees and Consumer Courts.
11. Miscellaneous Provisions
11.1 Entire Agreement
These Terms of Use constitute the entire agreement between the parties and supersede all prior agreements.
11.2 No Assignment
Users may not assign their rights and obligations under this agreement.
The Platform may assign this agreement to third parties.
11.3 Waiver
The Platform's failure to exercise a right does not mean it has waived that right.
11.4 Severability
If any provision is found to be invalid, it does not affect the validity of the other provisions.
11.5 Electronic Communication
You are accepting this agreement electronically and agree to receive electronic notifications.
12. Contact and Support
For All Your Questions:
Email: team@koza.social
Web: https://koza.social/destek
KVKK Applications:
Email: team@koza.social
Form: https://koza.social/kvkk-basvuru
Mailing Address:
30 N GOULD ST STE 53021, SHERIDAN, Wyoming 82801, United States
13. Final Provisions
These Terms of Use came into effect on October 22, 2025.
By using the platform, you declare and undertake that:
- You have read these Terms of Use.
- You understand and accept them.
- You have read our Privacy Policy.
- You are at least 14 years of age.
- You will use the platform responsibly and legally.
The Koza Academy team is pleased to work with you to create a safe, respectful, and educational community.
Happy learning!
Last Updated: October 25, 2026 Version: 5.0
Questions about this document? Support