Support
Ran into a problem or have an idea? Write to us and we'll get back to you as soon as we can.
Contact us
If it's about your account, writing from the email address you use for Koza helps us find it faster.
You can also write from the app: My profile > Settings > Feedback.
Frequently asked questions
What is Koza?
Koza is a study app for finding a study buddy and focusing together. You meet people in Find and do pomodoros together in events and study rooms.
Where can I get Koza?
Koza is free on the App Store for iPhone.
How does a match happen?
If the person you said hi to in Find says hi back, you match and a chat opens.
How do I join an event?
Tap Join on the event page; if approval is needed you get notified when the host accepts.
How do I block or report someone?
Choose Block or Report from the menu at the top right of their profile. Reports are reviewed within 24 hours.
I forgot my password. What now?
Tap Forgot password on the sign-in screen. You set a new password with the 6-digit code we email you.
How do I cancel Koza Plus?
Subscriptions are managed by the App Store: on your iPhone go to Settings > your name > Subscriptions > Koza. After you cancel, Plus stays on until the end of the period you paid for.
What happens if I delete my account?
Your account is hidden right away. Sign in within 14 days to bring it back; after that it's deleted for good. Details: Account deletion
How do I get a copy of my data?
In the app tap My profile > Settings > Request my data, or follow the steps on the request page: KVKK data request
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